Seb Burrell
About Me
Driven to always find the better, faster, more scalable technology to further a business' potential, I am always looking forward to the next challenge and creative solutions to problems. I possess an in-depth knowledge of current and future technology trends, specialising in the Office/Microsoft 365 product stack with the technical skill and experience to implement it effectively.
Experience
Strategic Innovation Consultant at Trustmarque
January 2024 - Present
- Leading the strategic delivery of innovative solutions, particularly in the realm of Artificial Intelligence, to meet the evolving needs of our clients.
- Spearheading the development of our AI go-to-market offerings, ensuring they align with both market trends and client objectives.
- Collaborating closely with cross-functional teams to develop and refine our internal intellectual property, strengthening our market position and service offerings.
- Serving as a key point of contact for our key clients, delivering expert advice and innovative solutions to complex challenges.
- Guiding and mentoring teams to foster a culture of innovation and excellence within the organization.
- Helping to deliver continuous improvement to Trustmarque internally to better add value to the services and quality of delivery to our clients.
Practice Lead - Business Applications at Trustmarque
April 2022 - January 2024
- Leading the Business Applications team to deliver innovative, intelligent solutions to big and small business challenges.
- Focusing on custom Power Platform and Dynamics-based solutions, but often including a wide range of Microsoft and other third-party services to achieve target outcomes.
- Managing, leading, and growing the team in size and profitability for Trustmarque.
- Providing personal development for team members, engaging with the technical community, and maintaining a healthy and flexible work/life balance.
- Responsible for presales activities, product and service development, sales enablement, and process improvement.
Modern Workplace Customer Success Manager at Trustmarque
October 2018 - April 2022
- Delivering better Modern Workplace outcomes for organisations of all sizes.
- Providing innovative technical advice and designs to help organisations become more efficient, systems easier to use, and enabling flexible working at all levels of a business.
- Delivering engaging, immersive, and interactive demonstrations of compelling Modern Workplace tools and building business cases for organisations to work smarter.
- Working with the entire technology life-cycle, from end-user devices to AI and integrated automation solutions tailored to business needs.
Collaboration Support Analyst (Office 365 SME) at Sealed Air Corporation
October 2017 - July 2018
- Consulting on and aiding the transition between the Google Apps suite and Office 365.
- Planning governance, content management, and automation strategies.
- Providing strategic guidance to management teams.
- Designing and executing strategies in a global environment.
- Providing training and guidance to other IT teams to deliver a secure and safe Office 365 experience.
- Carrying out business analysis and proposing Office 365 solutions for automation and business efficiency.
- Communicating effectively at any level to gather business requirements.
- Liaising with Microsoft and other vendors to deliver solutions and accurate timeline estimates for features.
Cloud Solutions Specialist at Ajilon UK
June 2015 - October 2017
- Specialising in providing advice, designing, and developing solutions built around the Office 365 platform.
- Staying up to date with the latest roadmap updates for Office 365 to provide the greatest value-add from new features to clients.
- Integral part of project delivery teams, designing solutions and producing proposals to client requirements.
IT Systems Administrator at Pope Woodhead & Associates Ltd
November 2013 - July 2015
- Providing IT and systems support company-wide.
- Researching and recommending new solutions to benefit the business including cloud services, virtualisation, and federated services.
- Working closely with suppliers to deliver a high quality of service to the business.
IT Support Contractor at Sainsbury Laboratory Cambridge University
October 2013 - November 2013
Systems Administrator at AllTruck plc
March 2012 - June 2013
- Monitoring, managing, and configuring Windows Server 2008 R2 and 2003.
- Implementing and using network inventory software to create a database of machines and devices.
- Active Directory management, group policy configuration, and logon script writing.
- User support, both on the phone and in person.
- Managing bespoke and common company software and phone systems.
- Implementing and managing IT help desk for users to log tickets.
- Completing an audit for Microsoft licensing.
- Taking systems management responsibility for multiple depots.
- Working closely with colleagues and suppliers to solve issues and complete projects.
Other Roles
May 2006 - July 2012
Skills
- Artificial Intelligence (AI)
- Strategic Consulting
- Client Relations
- Office/Microsoft 365
- Technical Presales
- Proof-of-Concept Development
- Business Applications
- Power Platform
- Dynamics
- Modern Workplace Solutions
- Cloud Solutions
- IT Systems Administration
- Project Delivery
- Technical Training
Certifications
- Exam 347: Enabling Office 365 Services
- MCSA: Office 365 - Certified 2018
- Exam 346: Managing Office 365 Identities and Requirements
Contact
Email: seb.burrell@trustmarque.com
LinkedIn: www.linkedin.com/in/sebburrell
© 2024 Seb Burrell. All rights reserved.